Introduction

Spa Vibe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights concerning your data.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and other information you provide when booking an appointment, signing up for our newsletter, or using our services.
• Payment Information: Credit card details or other payment information when you make a purchase or book a service.
• Technical Information: IP address, browser type, device information, and usage data collected when you visit our website.
• Health Information: Any health-related information you provide to us in connection with the services we offer.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To process and manage your appointments and payments.
• To communicate with you about your bookings, promotions, and other relevant updates.
• To personalize your experience with our services.
• To improve our website, services, and customer support.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processors, IT services).
• Legal Requirements: If required by law or to protect our rights, property, or safety, we may disclose your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and Update: Request access to and update your personal information.
• Delete: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our site. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Spa Vibe
Sampath Vinayaka Temple Rd, above Clove Dental, Asilmetta, Visakhapatnam, Andhra Pradesh 530003
spavibe.vizag@gmail.com
+91 7093335528 / +91 7093335529